AI-Powered Customer Service : engage

Athena, created by ENGAGE XR Holdings Plc, is an augmented reality (AR) employee that blends artificial intelligence (AI) into a virtual reality (VR) environment for ENGAGE’s corporate clients. ENGAGE currently operates as a supplier of virtual communications solutions in the metaverse. Athena replaces traditional customer service agents with augmented reality technology, similar to ChatGPT-3 and DALL.E, and simulates human interaction and conversation using text or voice.

“We named ENGAGE’s companion, Athena, after the Greek goddess of wisdom, handicraft and practical reason,” said Whelan. “As our clients continue to interact with Athena, she will expand her intelligence with each prompt and conversation. The introduction of Athena is only the beginning of an extensive roadmap we have planned for AI metaverse applications.”

Image Credit: ENGAGE

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